Most orders require a 3-10 day processing time depending on our suppliers (we will contact you if there is any delay during the processing time).
The standard delivery time is 12-20 days. However, if we stock the item locally it will usually be shipped out the next business day. Delivery time also depends on the post (unexpected delays, etc..) and as you can guess we have no control on the shipping speed once your package is shipped. If you didn't receive your order in 2 weeks do not worry, most of the orders arrive in 3-4 weeks so please wait for it patiently.
Some shipping providers don't offer real-time tracking information -- they might delay updating the tracking locations by several days. Rest assured, your package is still on its way to you and probably further along than it looks.
All orders (when it is available to your country) get a tracking number which will be given in the email you receive once your order has been shipped.
We have different suppliers depending on the products. If your order contains multiple items and the items are sourced from different suppliers, you will receive a package from each supplier which may arrive at different times.
TRACK YOUR ORDER
The shipping company and tracking number(s) will be given in the email we send you when your order is shipped. Please allow ~5 days for your tracking number to be active. If for some reason, you don't receive the tracking number, just email us at firstname.lastname@example.org and we will resend it to you.